Privacy Policy

Last updated: 09/26/2025

Introduction Autodeal (“we,” “us,” “our”) operates the Autodeal mobile application and related services (collectively, the “Service”). This Privacy Policy explains what information we collect, how we use and share it, your choices, and your rights. By using the Service, you agree to the practices described below. Controller Autodeal Email: management@autodeal.com Phone: +1 786 233 7654 Address: San José, Costa Rica.

Information We Collect:

Information You Provide

Account Information: name, email address, phone number, password, profile picture, and other details you provide when registering.

Listings and User Content: vehicle details, descriptions, photos, prices, location information you include in listings, messages, comments, and other content you submit.

Communications: messages, offers, and feedback you send through the Service.

Payment and Billing Information: If you use paid features, we may collect payment details through third-party payment processors (we do not store full payment card data).

Information of Device and Usage (Automatically Collected):

Device identifiers, operating system, app version, unique device IDs, and crash/error reports. Usage Data: pages viewed, features used, search queries, timestamps, and interaction logs. Log and analytics data collected through cookies, SDKs, and similar technologies.

Location Information:

Precise Location: If you grant permission, we collect precise, real-time device location to provide location-based features (e.g., nearby listings, local attorneys).

Approximate Location: If precise location is not granted, we may use IP-based or network-based location.

Biometric Authentication:

We may allow device-level biometric authentication (e.g., fingerprint, face recognition) for your convenience. We do not collect or store raw biometric data; authentication is handled by your device’s operating system.

Third-Party Information:

Information from third-party services you connect to (e.g., social login) or from public sources and partners.

How We Use the Information

We use information to:

Provide, operate, and maintain the Service. Create and manage accounts. Enable the posting, searching, sharing, and favoriting of vehicle listings. Facilitate communication between users and support transaction-related features (offers, messages). Provide location-based features and local professional listings.

Authenticate users and support security (including optional biometrics).

Personalize content, recommendations, and advertisements (where applicable). Detect, prevent, and respond to fraud, abuse, and security incidents. Send important notices, updates, and marketing communications (with opt-out when required).

Comply with legal obligations and enforce our Terms. When applicable, we rely on legal bases including your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests (e.g., service operation, fraud prevention, analytics).

Sharing and Disclosure

We may share information with:

Other Users: Content you post (listings, messages, profile, and location information if you include it) is visible to other users as part of normal use of the Service.

Service Providers:

Vendors and contractors who process data on our behalf (hosting, analytics, payment processors, messaging providers).

Legal and Safety Matters:

When required by law, legal process, or to respond to claims, or to protect rights, property, safety, or to prevent fraud.

Business Transfers:

In connection with mergers, acquisitions, or asset sales (with notice where required).

Aggregated/Anonymized Data:

For analysis, research, or public reporting.

Third-Party Services and Links

The Service may include links to third-party websites and third-party integrations. We are not responsible for the privacy practices of third parties. Please review third parties’ privacy policies before sharing personal information with them.

Data Retention We retain personal data for as long as necessary to provide the Service, fulfill legitimate business purposes (including legal, tax, and accounting needs), resolve disputes, and enforce agreements. When no longer needed, data will be deleted or anonymized.

Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no system is completely secure; we cannot guarantee absolute security.

Your Rights and Choices:

Depending on your jurisdiction, you may have rights including:

Access: Requesting copies of your personal data.

Correction: Requesting correction of inaccurate data.

Deletion: Requesting deletion of your personal data (subject to legal exceptions).

Portability: Requesting a copy of your data in a portable format.

Restriction/Objection: Requesting restriction of processing or objecting to certain processing (e.g., direct marketing).

Withdraw Consent: Where processing is based on consent.

To exercise your rights, please contact management@autodeal.com. We may require verification and may limit or reject requests where legally permitted.

Location and International Transfers:

Autodeal is based in San José, Costa Rica. Personal data may be transferred to and processed in Costa Rica and other countries.

By using the Service, you consent to such transfers. Where required, we implement appropriate safeguards for international transfers.

Children’s Privacy:

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected such data, we will take steps to delete it. If you believe we have collected data from a child, please contact us.

Cookies and Similar Technologies:

We use cookies, web beacons, and similar technologies to operate the Service, analyze usage, and deliver content. You can control cookie preferences through device or browser settings; disabling cookies may affect functionality.

Advertising and Analytics:

We and our service providers may use advertising and analytics technologies to provide and improve the Service. For interest-based advertising, you may be able to opt out through device settings or industry opt-out mechanisms where available.

Changes to this Policy:

We may update this Privacy Policy periodically. For material changes, we will notify you through the app or by email. Continued use after notice constitutes acceptance of the updated Policy.

For privacy questions, requests, or concerns, please contact: Autodeal Email: management@autodeal.com Phone: +1 786 233 7654 Address: San José, Costa Rica

Acknowledgement By using Autodeal, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as described.